Effective Date: [04/30/2026]
Black Rock Mobile Repair LLC
Phone: (801) 441-0229
Email: jonny@blackrockmobilerepair.com
We may collect the following information:
Personal Information
Name
Phone number
Email address
Service and billing address
Service Information
Vehicle details (make, model, year, VIN if provided)
Service history and technician notes
Appointment and job details
Payment Information
Payment details processed securely through third-party providers (we do not store full card numbers)
Communication Information
Messages, emails, call logs, and form submissions
We collect information when you:
Book a service online, by phone, or in person
Fill out forms on our website or booking system
Communicate with us via text, email, or phone
Make a payment or request a quote
We use third-party software (such as Jobber) to manage scheduling, invoicing, and customer communication.
We use your information to:
Schedule and manage services
Provide mobile repair and maintenance
Send confirmations, reminders, and invoices
Process payments
Communicate about your services
Improve our operations and customer experience
By providing your phone number and interacting with our business, you consent to receive text messages from Black Rock Mobile Repair LLC. These may include:
Appointment confirmations and reminders
Service updates and job notifications
Invoices and payment reminders
Occasional promotions or special offers
Message frequency may vary depending on your service activity.
We do not sell or rent your personal information.
We may share your information with:
Trusted third-party providers (such as scheduling software and payment processors)
Service partners when necessary to complete your job
Legal authorities if required by law
All third parties are expected to keep your information secure and confidential.
We use secure systems and industry-standard safeguards to protect your information, including:
Secure software platforms
Restricted access to sensitive data
Encryption and security features provided by third-party services
While we take reasonable steps to protect your information, no system is completely secure.
You have the right to:
Request access to your personal information
Request corrections to inaccurate data
Request deletion of your data where legally permitted
To make a request, contact us using the information listed above.
If you visit our website, we may use basic cookies or analytics tools to improve your experience. These do not collect sensitive personal information.
We use third-party tools (such as Jobber) for:
Scheduling
Invoicing
Customer communication
These providers have their own privacy policies governing how your data is handled within their systems.
Our services are not intended for individuals under 18, and we do not knowingly collect personal information from children.
We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.
If you have questions about this Privacy Policy or your data, contact:
Black Rock Mobile Repair LLC
Phone: (801)441-0229
Email: jonny@blackrockmobilerepair.com